This is a reminder to parents and guardians that any requested changes to an existing registration need to be communicated to us by email (email@example.com) or using the Change Request form connected to your child’s registration found in your Family Registration page. There is no automated way to update your booking as we need to check your requests by hand against space availabilities, and/or to apply administration fees for changes and withdrawals as agreed in our Parent Handbook (pdf). You can check your current registration through your Family Registration page.
We do not charge an administration fee for adding weeks to your booking (if space is available) or if changes or withdrawals are requested before submitting your deposit (which is required 5 business days following your acceptance to the program).
Refund / Changes Policy
Your deposit less a $35 administration fee per child per week will be refunded for cancellations communicated in writing before the full payment deadlines in June and/or July.Cancellation or Withdrawl after the full payment deadlines will no longer receive a refund and will result in forfeiture of paid camp fees/deposits.
Any changes to program or weeks booked will be subject to a $35 administration fee per change per child.
Due to the high demand, limited enrolment and need to secure program resources; we require our families’ full commitment upon registration. Credits or refunds can not be given for illness, absences or program / facility closures due to weather or other unforeseen circumstances. In all cases our 2016 Camp Waterdown Parent Handbook policies shall supersede and should be consulted for full details prior to registering.
Thank you for your understanding. If you have any questions about our policies, please contact us.